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Your Rights and Our Policies at cardscapes

Whether you're in Atlantic City or anywhere in an eligible state, your access to cardscapes depends on your state's current laws — these pages explain what we collect, how we store it, and what you can do about it.

State-by-state accessAccount data rightsPayPal & Venmo policyPlain language termsContact paths provided
cardscapes Your Rights and Our Policies at cardscapes
POLICY CONTACT

Contact Us About Legal or Account Matters

For policy questions or account-specific data requests, our team handles contact through two primary paths — live chat inside your account and email. If your inquiry involves a formal data or legal matter, email gives you a written record of the exchange. We aim to respond to all formal requests within a reasonable period. For quicker account questions, live chat is typically faster, and our team can pull up your transaction history and account status in real time.

Live Chat Start a chat from inside your account dashboard for any question about terms, data rights, or how a transaction appears under our payment policy.
Email Support Write to our support address for formal inquiries about your account, data access requests, or questions about how state eligibility is applied to your profile.
Account Settings Log in and navigate to Settings to check your data, update contact details, or request an account examination if our terms have changed for your state.
ACCOUNT DATA SECURITY

How We Protect and Handle Your Account Data

We apply data-handling practices that keep your personal and payment data protected whether you deposit via PayPal, Venmo, or Play+. Your account session, login credentials and transaction records each have their own layer of control. Below we break down how cookies work on our end, how login sessions stay secure, and how long we hold your records before standard deletion. If any of this applies to a data request, the path to get there is through our support team.

Data Retention

We keep your account data only as long as required by applicable law and our operational needs. You can request a summary of held data through support.

Cookie Policy

We use session and preference cookies to keep your account active and remember payment method choices like PayPal or Venmo when you return to the lobby.

Account Security

Login sessions are protected by two-step verification. Your payment data for PayPal and Venmo is tokenized — we never store your full wallet credentials on our servers.

Your Data Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team through your registered account.

Answers to Common Legal and Policy Questions

These questions come up most often when you're working through our terms for the first time. Each answer reflects how cardscapes actually operates for accounts in eligible states — covering state access rules, data rights and what happens when a state's laws shift. Your account history and payment records, including transactions through PayPal and Venmo, factor into several of these. If you don't find what you need here, live chat connects you directly to our support team.

Access depends on where you're located and whether your state permits online casino activity. We restrict access automatically in states where it isn't authorized under local law.

If your state's law changes to restrict access, your account activity will be limited. Any balance in your account remains accessible for withdrawal through PayPal, Venmo, or Play+.

Send a data access request through live chat or email support with your registered account details. We'll compile and deliver the relevant records within the timeframe required by applicable law.

Contact our support team first — through live chat inside your account or via email — and we'll examine the transaction record before involving any external payment processor.

We use payment tokenization, so your actual PayPal or Venmo wallet credentials are never stored on our servers. Only a secure reference token is retained for processing.

We send an email to your registered address whenever material updates are made to our terms or privacy policy. Checking that message is the fastest way to stay current.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.