Data We Gather and Why We Need It
When you open an account, we collect the information needed to verify your identity — name, date of birth, address, and a government-issued ID — because identity verification is a legal requirement before any real-money transaction can clear. When you fund your account through PayPal or
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Venmo, our payment processor receives your wallet credentials; cardscapes stores only a tokenized reference, not your full account number or password. Play+ prepaid card transactions are handled the same way. We also collect device and session data — browser type, IP address, and login timestamps —
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to keep your account secure and detect unusual access. If you contact support via live chat, we keep a record of that exchange tied to your account. We do not sell your personal data to third-party advertisers. Data shared with payment processors, identity-verification services, and state-level
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compliance partners is governed by binding data-processing agreements. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or ask about deletion — subject to any retention obligations under applicable state law. This policy is updated when our practices
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change, and the revision date appears at the bottom of this page.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.